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Shipping & Returns

 

Legend, Inc. Shipping and Handling Policy

 
Shipping
Order processing and packing is dependent on items ordered and stock levels.  For items in stock, we typically ship in under 3 working days.  Special orders and backorders take additional time.
In the case of an out of stock item, you will be contacted with a lead time, an alternative if available, and the option to backorder or ship complete.
If your order requires expedited shipping or is subject to time constraints, we would suggest contacting Legend Inc by telephone to place your order. (775-786-3003)

Legend, Inc office hours are Mon - Fri, 8.00am - 5.00pm (Pacific Time)

Expedited Shipping (Air)
If your order is subject to time constraints, we would suggest contacting Legend Inc by telephone to place your order. (775-786-3003)
Back Orders
Legend Inc endeavors to maintain an adequate stock of all listed items. Occasionally we are unable to supply from stock and it becomes necessary to place these items on back order. When this happens, you will be contacted to see whether you wish to wait and ship complete or ship the items in stock and back order.
Where you choose to ship and back order, additional shipping charges will apply to the back ordered items.
Shipping Costs
Due to the variety of product weights, sizes and the "Fragile" nature and extra packaging requirements on some of our products, our website is not always able to provide accurate shipping costs.

This is especially so in the case of large orders and orders containing fragile products that require additional packaging for safe transit.

In these cases we will contact you for approval to any freight changes prior to shipping your order.
Truck Shipments

Some larger orders are better shipped via Truck. If this is the case we will contact you for approval with Freight Charges / Changes prior to shipping.

Hazardous Materials

Hazardous items ordered on online for UPS Ground shipping have the Hazmat Handling Fee included in the shipping costs.

International Shipments
The Customer or Consignee is responsible for ALL
Customs Clearance Charges, Duties, Fees and Taxes
Export Documents
Notify us if an order is being shipped to a forwarder or agent for export.
Export Documents are required for ALL orders shipped outside the United States.